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Terms and conditions

How it works - Uppercut Sweden
  • Always free shipping within Sweden.
  • 365 day money back guarantee.
  • Delivery within 1-2 days.
  • Orders made before 15:00 are sent the same day.
  • service via phone, e-mail and live chat.
  • All items are in stock ready to be sent immediately.
How it works - Uppercut Europe
  • Shipping only 99 SEK. (approximately 10 euros)
  • 365 day money back guarantee.
  • Delivery within 2-7 days.
  • Orders made before 15:00 are sent the same day.
  • Service via phone, e-mail and live chat.
  • All items are in stock ready to be sent immediately.
Always free shipping within Sweden

Uppercut.se never charges for shipping within Sweden. For shipping outside Sweden there is a charge of 99 SEK (approximately 10 euros).

Fast deliveries

Orders made before 15:00 (3 PM) Mon-Fri are sent the same day. All orders are sent with the Swedish postal service "Posten" or with Fedex. Delivery times is 2-7 days depending on where you live.

365 day Money back guarantee

Uppercut.se offers a 365 day money back guarantee on all products. This allows you to buy e.g. gifts and Christmas presents in time without worrying about being able to return them if desired.

Order infirmation

Once you have completed your order an order confirmation will be sent to your e-mail automatically. It is important you enter the correct e-mail address. You will get another e-mail once your order is sent. Please save these e-mails in case you need to the customer service.

Prices

Prices are shown in Euro and Swedish VAT is included. If you live in a country outside EU, Swedish VAT will be deduced during check out.

Returns and complaints

Underwear is classified as a hygiene article and cannot be returned if the packaging seal is broken. Therefore, before you break the packaging seal, please make sure you that the item you receive is the same as you ordered, and that the color and size is correct. Bras, t-shirts, tank tops, loungewear and swimwear can be returned even if the seal is broken.

Non picked up items

A cost of 29 Euro will be charged for orders that have not been picked up within 14 days after delivery.

Product details

We always do our best to give as accurate products details (photos and price) as possible but sometimes we make mistakes. We reserve the rights to fix any mistakes.

Are you under 18?

You have to be at least 18 years old to make orders. If you are younger you need a parent’s or guardian’s permission.

Force Majeure

Any delay or failure in the performance by Uppercut.se shall be excused if and to the extent caused by the occurrence of a Force Majeure. For purposes of this Agreement, Force Majeure shall mean a cause or event that is not reasonably. This includes acts of God, fires, floods, explosions, riots, wars, hurricane, sabotage terrorism, vandalism. accident, restraint of government, governmental acts, injunctions, labor strikes.

News and updates

As a member at Uppercut.se you'll recieve news and updates in e-mails, and in some cases SMS and letters. If you don't want these, you can easily change this at your member page.

Questions?

Contact our customer service by phone +46 (0)36 – 120 800 or by e-mail: support@uppercut.se

Lost password

Enter the e-mail address that you registered with, and we will send you a new password.

If you have forgotten your e-mail address, please contact our customer support, and we will help you get your account back.

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Customer service

We help you

Uppercut’s support team loves to help so don’t hesitate to contact us. We can be reached via phone, e-mail and online chat. You can easily use the contact form to the right. The most frequent questions can be found at our FAQ.

Contact customer service

Phone: +46(0)36 - 120 800
E-mail: support@uppercut.se

Customer support service hours

Weekdays: 09.00-12.00, 13.00-16.00
Sat, sun and holidays: Closed

Other contact information

For matters not concerning customer service please use the contact details below. For marketing inquiries, please send us an e-mail instead of calling. Thank you.

Fax: +46 (0)36-120 801
Marketing: marknad@uppercut.se
Finance: ekonomi@uppercut.se
Technical: teknik@uppercut.se

 

Postal address
Uppercut
Box 223
551 14 Jönköping
Sweden

 

Social Media
twitter.com/uppercutse
facebook.com/uppercutse

Contact us

Uppercut
55114 Jonkoping

Phone: +4636-120800
support@uppercut.se

Opening hours of customer service
Monday to friday
9:00 - 12:00
13:00 - 16:00

Uppercut on Facebook

Come hang with us and stay updated on Uppercut Facebook page - facebook.com/Uppercutse