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Terms and conditions

How it works - Uppercut Sweden
  • Always free shipping within Sweden.
  • 365 day money back guarantee.
  • Delivery within 1-2 days.
  • Orders made before 15:00 are sent the same day.
  • service via phone, e-mail and live chat.
  • All items are in stock ready to be sent immediately.
How it works - Uppercut Europe
  • Shipping only 99 SEK. (approximately 10 euros)
  • 365 day money back guarantee.
  • Delivery within 2-7 days.
  • Orders made before 15:00 are sent the same day.
  • Service via phone, e-mail and live chat.
  • All items are in stock ready to be sent immediately.
Always free shipping within Sweden

Uppercut.se never charges for shipping within Sweden. For shipping outside Sweden there is a charge of 99 SEK (approximately 10 euros).

Fast deliveries

Orders made before 15:00 (3 PM) Mon-Fri are sent the same day. All orders are sent with the Swedish postal service "Posten" or with Fedex. Delivery times is 2-7 days depending on where you live.

365 day Money back guarantee

Uppercut.se offers a 365 day money back guarantee on all products. This allows you to buy e.g. gifts and Christmas presents in time without worrying about being able to return them if desired.

Order infirmation

Once you have completed your order an order confirmation will be sent to your e-mail automatically. It is important you enter the correct e-mail address. You will get another e-mail once your order is sent. Please save these e-mails in case you need to the customer service.

Prices

Prices are shown in Euro and Swedish VAT is included. If you live in a country outside EU, Swedish VAT will be deduced during check out.

Returns and complaints

Underwear is classified as a hygiene article and cannot be returned if the packaging seal is broken. Therefore, before you break the packaging seal, please make sure you that the item you receive is the same as you ordered, and that the color and size is correct. Bras, t-shirts, tank tops, loungewear and swimwear can be returned even if the seal is broken.

Non picked up items

A cost of 29 Euro will be charged for orders that have not been picked up within 14 days after delivery.

Product details

We always do our best to give as accurate products details (photos and price) as possible but sometimes we make mistakes. We reserve the rights to fix any mistakes.

Are you under 18?

You have to be at least 18 years old to make orders. If you are younger you need a parent’s or guardian’s permission.

Force Majeure

Any delay or failure in the performance by Uppercut.se shall be excused if and to the extent caused by the occurrence of a Force Majeure. For purposes of this Agreement, Force Majeure shall mean a cause or event that is not reasonably. This includes acts of God, fires, floods, explosions, riots, wars, hurricane, sabotage terrorism, vandalism. accident, restraint of government, governmental acts, injunctions, labor strikes.

News and updates

As a member at Uppercut.se you'll recieve news and updates in e-mails, and in some cases SMS and letters. If you don't want these, you can easily change this at your member page.

Questions?

Contact our customer service by phone +46 (0)36 – 120 800 or by e-mail: support@uppercut.se

Lost password

Enter the e-mail address that you registered with, and we will send you a new password.

If you have forgotten your e-mail address, please contact our customer support, and we will help you get your account back.

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Care instructions


Care and maintenance

It’s important that you take care of your clothes to make them last long. You will find washing machine advice on all clothes. Make sure you follow them. However, regardless what the advice says we recommend you to never tumble your clothes.
Below you find our care and maintenance guide including all the different symbols used for washing machine advice.

Symbols for Care Instructions

Initial water temperature should not exceed 95° C or 200° F.
Initial water temperature should not exceed 95° C or 200° F, semi full machine. Short spin cycle.
Initial water temperature should not exceed 95° C or 200° F, delicate wash.
Initial water temperature should not exceed 60C or 140° F.
Initial water temperature should not exceed 60° C or 140° F, semi full machine. Short spin cycle.
Initial water temperature should not exceed 60° C or 140° F, delicate wash.
Initial water temperature should not exceed 40° C or 105° F.
Initial water temperature should not exceed 40° C or 105° F, semi full machine. Short spin cycle.
Initial water temperature should not exceed 40° C or 105° F, delicate wash.
Initial water temperature should not exceed 30° C or 65 to 85° F.
Initial water temperature should not exceed 30° C or 65 to 85° F, semi full machine. Short spin cycle.
Initial water temperature should not exceed 30° C or 65 to 85° F, delicate wash.
Garment may be laundered through the use of water, detergent or soap and gentle hand manipulation.
Garment may not be safely laundered by any process.
 


Drycleaning Symbols


Dry Clean, any solvent, any cycle any moisture, any heat.
Dry Clean, any solvent. Usually used with other restrictions on proper dry cleaning procedure.
Dry Clean using only petroleum solvent. Usually used with other restrictions.
Dry Clean using only petroleum solvent. Restricted cleaning program.
Any dry cleaning solvent other than trichloroethylene may be safely used.
Any dry cleaning solvent other than trichloroethylene may be safely used. Restricted cleaning program.
Garment may not be commercially drycleaned.
   


Drying Symbols


Lay out horizontally for drying.
Hang dripping wet garment from line or bar, in or out doors, without hand shaping or smoothing.
Hang damp garment from line or bar, in or out doors.
A machine dryer may not be used. Usually accompanied by an alternate drying method symbol.
A machine dryer may be regularly used at the hottest available temperature setting.
A machine dryer may be regularly used at a maximum of Low Heat setting.
A machine dryer may be regularly used at a maximum of Medium Heat setting.
   


Ironing Symbols


Item may not be smoothed or finished with an iron.
Regular ironing, steam or dry, may be performed at Low setting ( 110° C, 230° F) only.
Regular ironing, steam or dry, may be performed at Medium setting ( 150° C, 300° F).
Regular ironing, steam or dry, may be performed at High setting ( 200° C, 290° F).
   


Bleach Symbols


No bleach product may be used. The garment is not colorfast or structurally able to withstand any bleach.
Any commercially available bleach product may be used in the laundering process.
 


Contact us

Uppercut
55114 Jonkoping

Phone: +4636-120800
support@uppercut.se

Opening hours of customer service
Monday to friday
9:00 - 12:00
13:00 - 16:00

Uppercut on Facebook

Come hang with us and stay updated on Uppercut Facebook page - facebook.com/Uppercutse